![\"Gravity](\"https:\/\/www.gravityforms.com\/wp-content\/uploads\/2019\/05\/Gravity_Forms_WordPress_Forms_update-Help-Scout.png\")
<\/a>\r\n\r\nWe are introducing a brand new update to our <\/a>\r\n\r\nWe are introducing a brand new update to our HelpScout Add-On<\/a> for Gravity Forms.\r\nWith the update to API 2.0, the upgraded Mailbox API 2.0 will use OAuth2 which provides a smoother, more secure experience for both developers and users of third party integrations. Legacy Mailbox API 1.0 will be retired on June 6th, 2019<\/strong>. If you\u2019ve built an integration using legacy Mailbox API 1.0, now\u2019s the time to start updating your apps so you don\u2019t experience any interruptions when this version is turned off on June 6th, 2019. Additional updates include Strict meaning of the HTTP verbs (POST and PUT will always overwrite whole resource (entity) in 2.0), being able to read and update some sub-resources directly, increase rate limits from 400 requests per minute, up from 200 requests in the legacy API and many other things. View Help Scout’s documentation<\/a> to learn more about the update.<\/p>\r\n\r\n\r\n\r\n Support your customers and integrate Gravity Forms with Help Scout simple to use Help Desk platform. With our Add-On, you can:<\/p>\r\n\r\n Assign To Mailbox:<\/strong> Automatically assign a ticket to a specific mailbox in Help Scout.<\/p>\r\n\r\n Assign To User:<\/strong> Automatically assign a ticket to a specific user in Help Scout.<\/p>\r\n\r\n Customize Ticket Content:<\/strong> Define and customize the content used to create the ticket using merge tags.<\/p>\r\n\r\n Our Help Scout Add-On<\/strong> comes included in our Pro<\/strong> plan with a lot of other great tools such as Zapier, Mailchimp, PayPal, Twilio and Slack. You can learn more about our Add-Ons here<\/a> and their vast integrations to many services and built-in tools.<\/p>\r\n\r\nA delightful customer experience!<\/h3>\r\n
Help Scout Add-On v1.6 Changelog<\/h2>\r\n
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Current Gravity Forms Pro License<\/strong> holders can download the Help Scout Add-On v1.6 update<\/strong> via automatic update or manual download from your account downloads<\/a> page.<\/div>","protected":false},"excerpt":{"rendered":"We are introducing a brand new update to our HelpScout Add-On for Gravity Forms. In this important update you will find: Compability with Help Scout’s Mailbox API 2.0. Addded various functionality enhancements With the update to API 2.0, the upgraded Mailbox API 2.0 will use OAuth2 which provides a smoother, more secure experience for both developers and users of third party integrations. Legacy Mailbox API 1.0 will be retired on June 6th, 2019. If you\u2019ve built an integration using legacy Mailbox API 1.0, now\u2019s the time to start updating your apps so you don\u2019t experience any interruptions when this version is turned off on June 6th, 2019. Additional updates include Strict meaning of the HTTP verbs (POST and PUT will always overwrite whole resource (entity) in 2.0), being able to read and update some sub-resources directly, increase rate limits from 400 requests per minute, up from 200 requests in the legacy API and many other things. View Help Scout’s documentation to learn more about the update.","protected":false},"author":212026,"featured_media":13507,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[2100,5965,6763,2023,6354],"yoast_head":"\n\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\n\n\n\n\t\n\t\n\t\n